1. 1. Electronic Resource Management in Libraries
  2. 2. Part 1: Electronic Resource Librarians
    1. 2.1. The ERM Librarian
    2. 2.2. Desparately Seeking an ERM Librarian
    3. 2.3. Constant Disruption
  3. 3. Part 2: Technologies and Standards
    1. 3.1. The ERM and the ILS
    2. 3.2. Standardizing ERM
    3. 3.3. Interoperability
    4. 3.4. Electronic Access
  4. 4. Part 3: Processes and Contexts
    1. 4.1. The ERM Workflow
    2. 4.2. Markets and Economics of Electronic Resources
    3. 4.3. Licensing Basics
    4. 4.4. Licensing and Negotiating
    5. 4.5. Acquisitions and Collection and Development
  5. 5. Part 4: Patrons
    1. 5.1. User Experience
    2. 5.2. Evaluation and Measurement
    3. 5.3. Security and Privacy

Electronic Resource Management

Part 3: Processes and Contexts